英语翻译

是回答客户询问没收到包裹或要包裹跟踪号的信件.本人英语水平低,语法,单词错误较多,好人一生平安!

我们非常理解你现在的心情,首先就此给你引起的不便致歉.

9月28号收到你的付款.你的包裹是在9月29号通过航空包裹寄出.此航空包裹是没有trackingnumber的.所以无法向你提供trackingnumber.真是对不起.

我们建议您查看我们的航运条件的项目说明,国际航运,这比国内通常需要更长的时间,因为它在航运服务供应商和两国海关为基础.

目的地为德国的包裹需要的运送时间,根据我们以往的经验,正常情况需要14-21个工作日(不计算星期六及星期日)才能送达.

我们希望你再耐心等待几天时间,邮寄后21个工作日还没有收到时,请再与我们联系.

到时我们会根据你的意愿,选择进行重新邮寄或退款.

希望此次国际购物没有给你造成不愉快的经历,对于给你造成的不便深感歉意.

使每一个客户的满意是我们的追求l.如果您有任何疑问,请随时联络我们,我们向你保证,你可以有一个满意的答案.

再次,我们给您造成的不便向你道歉

Weunderstandyourfeelingsnow,firstofallthistoyoutoapologizeforanyinconveniencecaused.

September28receiveyourpayment(China,HongKongtime),YourpackageisSeptember29(China,HongKongtime)parcelssentbyair.Wearesorrybutwecannotprovideyouthetrackingnumberbecausethisairparcelhasnotrackingnumber.

Wesuggestyoureviewourshippingtermsinitemdescriptions,Thatinternationalshippingusuallytakelongerthandomestic,asit’sbasedonshippingserviceproviderandbothcountriesCustoms.

ParcelsarrivedforGermany,theneedsofdeliverytime,accordingtoourpreviousexperience,normallyrequire14-21workingdays(notincludingholiday)tobeserved.

sincethisisaninternationaldelivery,shippingtimewillbehighlydependedonthecouriercompanyandlocalcustoms/duties.

Wewantyoutobepatientafewdays,Morethan21workingdays,ifnotyetreceivedthePostalparcels.,pleasecontactusagain.

Wewillthenbeaccordingtoyourwishes,choosetore-postorarefund.

Ihopethatthisinternationalshoppingdidnotgiveyouunpleasantexperience,foryouaredeeplyapologizeforanyinconveniencecaused.

Sothateachcustomerssatisfactionisourgoal.Ifyouhaveanyquestions,pleasecontactusatanytime,Weguaranteeyouthatyoucouldhaveapleasedanswer.

Onceagain,Wegiveyoutheinconveniencecausedtoyouanapology.